The Hand and Flower - Hammersmith - Pub Reviews

Located at 1 Hammersmith Road, London (W14 8XJ) – directly opposite Olympia London – the Hand & Flower is a distinguished Victorian pub and boutique hotel that marries historic charm with modern comfort. This Fuller’s-owned pub dates back nearly two centuries and still retains its classic character while offering contemporary amenities (including eight luxurious guest rooms upstairs). It’s a popular stop for exhibition-goers, business travellers, and local residents alike, drawn by the pub’s convenient location and well-rounded offerings. The pub currently holds a strong customer rating (around 4.0★ out of 5), reflecting praise for its atmosphere, food, and service. Opening hours are 07:00–23:00 Mon–Thu, 08:00–23:00 Fri–Sat, and 08:00–22:30 Sun, making it a reliable spot for breakfast through late-night drinks.

Facilities & Entertainment

The Hand & Flower provides a cosy, welcoming setting with a focus on food, drink, and socialising. Notably, there is no on-site parking available (typical for central London pubs), so visitors usually arrive by public transport or on foot. Inside, you won’t find pub games like dartboards or pool tables – instead, the entertainment emphasis is on live sports broadcasts and communal atmosphere. In fact, the pub features big-screen sports viewing and often comes alive during major sporting events. For example, during the Six Nations rugby tournament and other big matches, locals and visitors pack in to cheer on the games, creating a lively buzz. If you prefer more low-key fun, the pub keeps things friendly with board games available upon request (as hinted by the management), encouraging a relaxed vibe where patrons can enjoy a game of cards or a chat over pints. There’s no blaring jukebox or arcade machines – the mood here is laid-back and conversation-friendly, except when the roar of a rugby crowd takes over on tournament days.

While the Hand & Flower doesn’t have a dedicated beer garden, it makes the most of its Victorian exterior with some outdoor seating out front in fair weather. You might find a couple of tables on the street, perfect for people-watching or catching some fresh air with your drink. Inside, the décor tastefully blends traditional pub elements with contemporary touches – think dark wood furnishings, vintage photographs, and warm lighting alongside modern comforts. The layout offers a mix of intimate nooks and open areas, accommodating both small gatherings and larger groups. Overall, the facilities aim to create an inviting atmosphere where the pub’s historic charm and modern hospitality can shine, even if you won’t be playing darts or pool here.

Food on Offer

The Hand & Flower’s kitchen serves up a refined take on British pub classics, crafted with fresh, seasonal ingredients. The menu sticks to beloved staples of UK pub cuisine, but elevates them in presentation and quality. Patrons will find hearty favourites like beer-battered fish and chips, savoury pies, and a traditional Sunday roast among the offerings. The Sunday roast in particular is a highlight – it’s generously portioned and often earns high praise for its flavour and authenticity (tender meats, crispy roast potatoes, seasonal veg, and a fluffy Yorkshire pudding, all drenched in rich gravy). In fact, many regulars suggest timing a weekend visit to snag a roast, as it tends to draw a crowd and can sell out due to popularity.

Vegetarians and other dietary preferences are not an afterthought here. The pub offers vegetarian options (and usually some vegan-friendly choices), ensuring that non-meat eaters can enjoy a satisfying meal as well. For instance, you might find a hearty veggie pie or a fresh seasonal salad on the menu alongside the carnivorous fare. The chefs also introduce seasonal specials and rotating dishes, so there’s frequently something new or unique to try beyond the core menu. Whether you’re in the mood for classic comfort food or a lighter bite, the quality is consistent – ingredients are fresh and dishes are cooked to order. Don’t skip the dessert menu either; indulgent British puddings or a cheeseboard might tempt you to linger for an extra course. In summary, dining at the Hand & Flower offers a taste of British tradition done with care and a touch of modern flair, ensuring most patrons leave well-fed and happy.

Beers on Tap

As a Fuller’s pub, the Hand & Flower is serious about its beer. The bar boasts a well-stocked selection of modern craft beers and cask ale classics to suit a variety of tastes. Beer enthusiasts will find a rotating line-up of brews on tap, often including Fuller’s award-winning ales and a few guest beers from around London and beyond. For example, it wouldn’t be unusual to see Fuller’s London Pride (a staple bitter) pouring alongside a hoppy craft IPA or a smooth stout. On any given day, the taps might feature a balanced mix: a crisp lager or two, a dark stout or porter, a refreshing cider, and several ales ranging from light and floral to rich and malty. This diversity means there’s always something to satisfy your pint cravings – whether you’re a traditional ale aficionado or prefer the latest craft beer trend.

Importantly, the Hand & Flower takes good care of its beer. Cask ales are kept in prime condition – served at the right temperature and with proper technique – which ensures you get that perfect pour with a frothy head. The staff are quite knowledgeable about the beverages on offer and can recommend a beer if you’re undecided. In addition to beer, the pub offers a full bar with a curated selection of wines and spirits. You can sip on a quality gin & tonic, a glass of wine, or one of the artisan soft drinks if you’re not in the mood for beer. But for many visitors, enjoying a fresh pint of ale in this pub’s convivial setting is a quintessential part of the experience. The prices for drinks are standard for the area – roughly £5–£6 for a pint, which is good value considering the quality and the central location.

Price Range & Value

The Hand & Flower falls into a moderate (££) price range, offering fair value for its location and quality. As mentioned, a typical pint of beer costs around £5–£6, and main courses on the menu generally range from about £12 up to £18. These prices are pretty standard for a well-regarded London pub, especially one in the Hammersmith/Olympia area. Most guests find the pricing reasonable given the portion sizes and the fresh ingredients – you’re paying for well-executed dishes and a pleasant dining environment, not just convenience. For example, a classic fish and chips or a pie will come in around the low-to-mid teens, which patrons often feel is money well spent when they taste the quality.

There aren’t many gimmicks when it comes to pricing here. Service charges aren’t automatically tacked on for small groups, since you typically order at the bar or counter for food (though if you’re a hotel guest dining, a standard service charge may apply in that context). Value for money is a common theme in reviews – people tend to feel they get what they pay for: hearty portions, fresh flavours, and good service. If you’re on a tight budget, you could certainly find cheaper eats or drinks elsewhere, but likely not in such close proximity to Olympia or with the same character. Overall, the Hand & Flower provides a satisfying bang for your buck (or pound) – a filling meal and a pint here won’t break the bank, and you’ll walk away content with both the taste and the experience.

Customer Service

Walk into the Hand & Flower and you’re usually met with a warm, friendly welcome. Customer service is one of the pub’s strong suits, frequently highlighted in patron feedback. The staff – from bartenders to waiters and hotel hosts – are described as attentive, helpful, and accommodating. They strike a nice balance between efficiency and personal touch: you’ll get prompt service, but also a bit of genuine chit-chat or a recommendation if you ask. Many reviewers have noted the team’s welcoming demeanour, which can put newcomers at ease and make regulars feel valued. If you have a special request (say, a dietary need or a particular way you like your drink prepared), the Hand & Flower’s staff does their best to oblige. This willingness to go the extra mile, whether it’s finding you a table in a packed room or adjusting a dish slightly, really enhances the overall dining experience.

It’s worth mentioning that during peak times – especially when a big event is on at Olympia across the street or during the height of a sports viewing night – the pub can get extremely busy. When the bar is three-deep with customers and all the tables are full, service can naturally slow down a tad. You might wait a bit longer for that meal or second pint when the place is heaving. However, the staff seem adept at handling the rush with professionalism and as much speed as possible. Any delays are usually accompanied by an apology and, if needed, updates on your order. These busier moments are the exception rather than the norm, but it’s wise to arrive a little early if you’re on a tight schedule and an event at Olympia is just letting out. Overall, the consensus on service is very positive – the Hand & Flower’s team helps foster a hospitable atmosphere that leaves a good impression, turning one-time visitors into repeat customers.

Events & Special Nights

While the Hand & Flower is not a themed pub or a late-night music venue, it certainly knows how to leverage local events and occasions to create a great atmosphere. One of the pub’s traditions is to ramp up the excitement during major sports tournaments. For instance, during the Six Nations rugby or big football (soccer) championships, the pub transforms into a spirited fan zone – with matches shown live on the big screens and plenty of fellow supporters around to cheer (or groan) along. These nights can be loud, energetic, and a lot of fun if you enjoy sports; the camaraderie among patrons often makes for an electric environment. It’s wise to arrive early on such days if you want a seat, as the place fills up fast when a big game is on. Conversely, if sports bar vibes aren’t your scene, you might choose a different pub on those particular nights, as the focus here will firmly be on the game.

Apart from sports viewings, the Hand & Flower also serves as an event venue in its own right. The pub boasts private function spaces upstairs, making it a popular choice for business meetings, private parties, and even small wedding receptions. In fact, the venue has a dedicated function room with its own bar, capable of hosting up to 120 people for events. This spacious room can be arranged for sit-down dinners (seating around 60) or cleared for standing parties and buffets, offering flexibility for different occasions. There’s even a separate boardroom-style space available, perfect for smaller meetings or presentations. The management provides tailored event services, meaning they can help arrange custom menus, audio-visual equipment, and other details to suit the occasion. Whether it’s a corporate workshop in the afternoon or a birthday bash at night, the staff’s experience with event hosting ensures things run smoothly. Guests who have rented these spaces often comment on how convenient it is – attendees can easily find the pub (thanks to that prime Olympia-side location), and they get to enjoy Fuller's-quality food and drink during the function. In summary, the Hand & Flower may not have weekly pub quizzes or karaoke nights, but it capitalises on its strengths: major sports nights to draw in the crowds and well-appointed private event facilities for those looking to celebrate or congregate in a classic pub setting.

Atmosphere & Accessibility

Inside the Hand & Flower, the ambiance strikes a pleasing balance between lively and comfortable. The pub’s Victorian heritage is evident in its atmosphere – you’ll notice high ceilings, large windows, and possibly some original architectural touches that hark back to its 19th-century roots. Décor-wise, expect a mix of the traditional and modern: for example, an ornate wooden bar counter and vintage wall mirrors might sit alongside stylish light fixtures or contemporary artwork. The colour palette tends toward warm, inviting tones, making the space feel cosy despite its size. During the day, especially on weekdays, the vibe can be fairly relaxed. You might encounter hotel guests coming down for breakfast or locals having a leisurely lunch. The background music, if any, is kept at a conversational volume. As evening approaches, the energy picks up – by dinnertime the pub is often bustling with a diverse crowd. It’s the sort of place where a table of convention attendees from Olympia might be dining next to a couple of Londoners out on “date night,” while a few hotel guests check in at the side. This blend of clientele gives the pub a cosmopolitan yet unpretentious feel. Everyone is welcome, and nobody feels out of place.

One thing to note is that when Olympia London has a major event or the nearby Hammersmith Apollo (just a short journey away) hosts a big concert, the pub can get very crowded. On those nights, the atmosphere turns vibrant and loud – filled with excited chatter and the clinking of glasses. Some find this thrilling and part of the charm; others seeking a quiet pint might prefer to come at a different time. If you’re after a more peaceful atmosphere, stopping in during mid-afternoon or on a non-event weekday might be ideal. On typical nights, though, the Hand & Flower’s ambiance is warm and genial – there’s a constant hum of conversation, but you can still chat comfortably with your group. In colder months, the pub’s interior warmth and possibly a crackling fireplace (if one exists in a corner) make it especially snug. In summer, the front doors often open up to let in a breeze, and patrons may spill outside with drinks in hand.

Accessibility is an important aspect, and the Hand & Flower does well given its historic building constraints. The pub entrance is step-free (or has ramp access), allowing wheelchair users to enter without much trouble. Inside, the ground-floor layout is mostly level, making it easy to move around, though on very crowded days navigation can be a bit tight (as with any popular pub). The establishment also provides an accessible WC (toilet) on the main level, which is a huge plus for those with mobility needs. The staff are happy to assist – for instance, if someone needs help carrying drinks to a table to avoid weaving through patrons, they’ll oblige. Another inclusive aspect is that the Hand & Flower is dog-friendly in designated areas. Well-behaved dogs (on leashes) are generally welcome in the bar area, so you’ll occasionally see a local drop in with their canine companion – water bowls and the odd treat are available to keep furry visitors content. (Officially, only service dogs are allowed in the hotel rooms and dining sections, but in the casual bar space your pup can join you.) All these factors contribute to an atmosphere that is welcoming and accessible to all, whether you’re a local with a dog, a visitor with a wheelchair, or anyone who appreciates a classic pub environment. The pub’s ability to maintain its character while accommodating modern accessibility needs is commendable, adding to the overall positive experience.

Location & Nearby Attractions

Situated in the heart of West London’s Hammersmith/Kensington border, the Hand & Flower benefits from a prime location with plenty going on around it. As noted, it’s directly across the street from Olympia London, a major exhibition centre that hosts trade shows, expos, and events year-round. This makes the pub an ideal pit-stop for anyone attending an event – you can literally walk out of Olympia’s doors and be at the pub in under a minute, which is perfect for lunch breaks or post-event pints. The pub is also just “down the road” from the Earl’s Court area. While the historic Earl’s Court Exhibition Centre is no longer there, the neighbourhood still has lots of hotels and it’s a short bus or taxi ride from the pub, so if you’re staying around Earl’s Court, the Hand & Flower could be a nice spot to dine or drink away from the hotel scene.

Public transport access to the Hand & Flower is excellent. The Kensington (Olympia) station (London Overground and District Line services) is literally next door – only a 2-3 minute walk, providing direct links to Clapham Junction, Westfield Shepherd’s Bush, and Earl’s Court (when the District Line is running to Olympia). A number of bus routes also service Hammersmith Road and Olympia, connecting you to destinations like Hammersmith Broadway, Hyde Park, and Central London. If coming by tube on a regular day, you might take the District or Piccadilly Line to Hammersmith Station or the Central Line to Shepherd’s Bush, and then it’s a short bus or a 15-minute walk to the pub. Because parking is scarce, those with cars typically use paid parking lots a few blocks away or try their luck with street parking in evenings (but it’s not guaranteed). For cyclists, there are bike racks near Olympia where you can lock up.

When it comes to nearby attractions, there’s more than just Olympia. A pleasant 10-minute walk east on Kensington High Street brings you to the Design Museum, a fantastic museum dedicated to contemporary design and architecture – a great stop if you have an afternoon free. If you head a bit further into Kensington, you’ll reach the green expanse of Holland Park and its beautiful Kyoto Garden, offering a peaceful retreat from the city buzz. Westfield London, one of Europe’s largest shopping malls, is about a 15-minute walk (or one Overground stop) to the north-west in Shepherd’s Bush – perfect if you fancy some shopping or a movie. Also within a couple miles south/east are the famous museums of South Kensington (Victoria & Albert Museum, Science Museum, Natural History Museum), which are easy to reach by a short taxi or by hopping on the District Line from West Kensington or a bus. Closer to the pub, just a few blocks away, you’ll find plenty of other eateries and pubs if you’re exploring the Hammersmith area, as well as the Eventim Apollo (Hammersmith Apollo) concert hall about 1 mile away, which hosts big-name music and comedy shows.

For those staying overnight at the Hand & Flower, the location is a boon for sightseeing and business alike. You can catch a direct Overground train to Clapham Junction or Stratford, or easily get to central hubs like High Street Kensington and Notting Hill. Despite being in a bustling area, the immediate surroundings of the pub have a neighbourhood feel – St. James’s Church across the street, some offices, and residential streets behind. It’s a safe and generally pleasant area to wander. In short, whether you’re a tourist wanting to explore West London’s attractions, or a local out and about, the Hand & Flower serves as a convenient and accessible base. You can enjoy a meal or drink here, then step out to find culture, shopping, and entertainment all within walking distance or a quick ride away.

Overall Impression

The Hand & Flower offers a harmonious blend of historic charm and modern comfort, solidifying its place as a standout pub in the Hammersmith/Olympia area. From the moment you spot its flower-adorned Victorian facade, there’s a sense that this is a classic London pub; step inside and that feeling is confirmed by the warm wood interiors and the friendly smiles behind the bar. Yet it’s not stuck in the past – the pub also delivers on contemporary expectations with quality food, a diverse drink selection, and even boutique hotel accommodations upstairs. This well-rounded identity (pub, restaurant, and hotel in one) makes the Hand & Flower quite unique. You might start your day with a hearty breakfast here, return in the evening for ales and dinner, and even stay the night in a comfy room – all under the same historic roof. That convenience, paired with Fullers’ polished hospitality, sets the pub apart from more run-of-the-mill spots.

Customers consistently highlight the great location, delicious food, and welcoming service as reasons they keep coming back. It’s the kind of place where you can equally imagine having a lively night out with friends (especially when the rugby is on and the crowd is in high spirits), or a quiet morning coffee by yourself watching the neighbourhood wake up. In terms of drawbacks, there are a few to note, though they are relatively minor in the grand scheme. The pub’s popularity during events means it can get very busy and a bit noisy – if you’re seeking a tranquil, intimate pub experience, you might avoid those peak event times. Also, lacking things like on-site parking is a small inconvenience, but one that’s easily overcome by using public transit (and fairly common for London). Some traditional pub-goers might miss having a dartboard or pool table, but most won’t mind given the other amenities and the conversational atmosphere provided.

All told, the Hand & Flower earns its solid 4-star reputation. It manages to be both a neighbourhood local and a destination pub for visitors. Whether you’re in town for a trade show at Olympia, looking for a good Sunday roast, or simply exploring London’s pub scene, The Hand & Flower is well worth a visit. It encapsulates what’s enjoyable about British pubs – a characterful setting, hearty food and drink, and a sense of community – while also offering the comforts (and standards) of a modern establishment. In a city brimming with pubs, this one stands out as a reliable and charming choice in West London.